Otherwise it would not be possible to display the information about your shipment.įor FedEx, it is a 12-digit number. In order to use FedEx Tracking, you will need a tracking number so that your request can be assigned. Click here to see shipping dates for all three carriers.Followed These Steps If you followed these steps and did not get information on the status of your package, it may be too ea… With Christmas quickly approaching, customers will want to get their packages in the mail as soon as possible so it can be received by Dec. Holiday shipping deadlines 2021 for FedEx, UPS, USPS If the page indicates that the shipment is on time, FedEx’s "Estimated Delivery Date" should be used as a guide for when it will, in fact, arrive.īut if the package is damaged, lost or missing, customers can use this online tool to file a claim for FedEx Express, FedEx Ground or FedEx Freight shipments. What to do if FedEx package doesn’t arriveĬustomers should continue tracking the package to see the most up-to-date information about delivery. The company recommends signing up for its FedEx Delivery Manager to receive more updates on the status of packages. What does a FedEx ‘delivery exception’ message mean?Ī FedEx "delivery exception" means that an unexpected event prevented the delivery of the package, including a customs delay, holiday closure impacts or missing documentation. The estimated delivery date can change based on the type of delay and the company’s efforts to mitigate it. What does it mean if FedEx says scheduled delivery is now pending?Ī FedEx message stating that "scheduled delivery is now pending" means that every effort is being made to deliver the package "as soon as possible," according to the company. "The frequency of scans varies, and it is not unusual for a shipment to go more than 24 hours without an update on its way, especially during periods of long travel," FedEx says. What happens if FedEx tracking isn’t updating?įedEx shipments receive updates at various points in their journeys between pickup and delivery, according to the company. "If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date," the company says.įedEx Delivery Manager, which requires free signup, allows customers to change the recipient's address, reschedule the delivery date and more. local time Monday through Friday, and on Saturday and Sunday for residential deliveries.
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